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Home Infusion FAQs

You've Got Questions. We've Got Answers. Find Them in the Home Infusion FAQs Below.

What is home infusion therapy?

Home infusion therapy is the administration of medications by IV using intravenous and subcutaneous routes (into the bloodstream and under the skin).

The most common drug therapies that can be administered at home include antibiotics, pain management, parenteral nutrition and IVIG. Common diagnoses that require IV therapy include infections that do not get better with oral antibiotics, congestive heart failure, immune disorders, neurological disorders, growth hormone deficiencies, high-risk pregnancy and more.

What benefits does home infusion offer?

Home Infusion is more cost-effective than an in-patient hospital stay. In addition to this, it decreases the length of a hospital stay, which therefore reduces the risk of opportunistic infection. Returning to one's home and family can promote quicker recovery and improve the quality of life for both patient and family or caregiver. Most patients like receiving IV therapy in the privacy and comfort of their own home and around their schedules.

Who provides home infusion therapy?

Home infusion therapy starts with an order (prescription) and a referral from the patient's treating physician. American Outcomes Management (AOM) is a home infusion provider with a licensed pharmacy. Home nursing services are also provided by AOM to ensure proper patient education, training and care. Click here to learn more about the AOM team.

What are the primary IV therapies administered at home by American Outcomes Management?

The primary home IV therapies are antibiotics, immune globulin (IVIG), steroids, total parenteral nutrition and many other therapies.

Is home infusion safe?

AOM has been treating patients in the comfort and convenience of their homes since 1994. We currently administer 2,300 therapies monthly. All patients are carefully screened to determine if home administration is safe and appropriate for their individual needs. A registered nurse monitors all home treatments continuously. If the physician requires that the first dose be given in a controlled setting, we can provide all subsequent doses at home.

What about staff competency?

All of our employees are carefully screened with background checks and investigations of credentials. Clinicians must maintain their professional licensing or certification, pass a thorough skills competency program and participate in on-going education programs.

Are all supplies and equipment provided by AOM?

Yes, the pharmacy will provide everything necessary for you to receive your therapy.

Does AOM provide services for adults and children?

Yes, there are no age restrictions to receive our home infusion services.

Does AOM provide home infusion services 24 hours a day?

AOM's team works around the patient's scheduling needs to ensure his or her needs are met. A pharmacist is available 24 hours a day, seven days a week for emergencies, new referrals or changes in therapy. Our routine business hours are Monday-Friday, 9am to 5pm. We ask that you call during those times for routine order needs.

Does my insurance pay for AOM's home infusion therapy services?

Most health plans provide coverage for home infusion. We will ask you for your current health care coverage and work with your physician to order your home infusion services within your coverage limits. AOM's insurance specialists are available to answer any questions regarding your home care or insurance coverage.

Is American Outcomes Management accredited?

Yes, we are dual accredited by the Accreditation Commission for Home Care (ACHC) and URAC.

ACHC is a private, not-for-profit corporation that has set high national standards for providers to meet in effectively and efficiently delivering quality healthcare products and services to consumers. ACHC confers accreditation on organizations that have demonstrated through rigid scrutiny that their policies, procedures, practices and quality assurance programs meet the ACHC national standards.

URAC is an accrediting organization that offers a variety of accreditation programs including specialty pharmacy. Specialty pharmacies, such as AOM, serve patients with complex and chronic disease processes requiring specialty medications such as immune globulin therapy. URAC’s focus is on demonstrating the impact on these services to patient outcomes.

Achieving accreditation is a voluntary method to establish our commitment to adhering to these high standards, to show that we are in compliance with all regulatory bodies in the industry and to provide surety to any concerned party that we strive for excellence in all endeavors.

How hard is accreditation?

Accreditation is not easy to attain — providers must demonstrate that they meet the criteria through a stringent review of qualifying standards & criteria. Accreditation is an evaluative, rigorous, transparent, and comprehensive process in which a health care organization undergoes an examination of its systems, processes, and performance by an impartial external organization (accrediting body) to ensure that it is conducting business in a manner that meets predetermined criteria and is consistent with national standards.

If you are suffering from a neurological disorder and would like more information about IVIG therapy specifically, please visit our IVIG FAQs.

If you don't see your question here in our home infusion FAQs, or would like more information about a particular answer, please contact us at 1-800-746-9089. Press zero to speak to an AOM staff member 9am-5pm, Monday through Friday. We will be happy to answer all of your questions about AOM and our home infusion therapy.

If you are a physician and would like to refer a patient to AOM for home infusion therapy, if you have any further inquiries about our home infusion FAQs, please contact us at 1-800-746-9089.